Answer: Yes, you will need to continue to pay your Council Tax bill as there is no guarantee that benefit will be awarded. If you have concerns over your ability to pay, it is important that you discuss with the council tax department as soon as possible.

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Answer: You may be eligible for the sole occupier discount for the council tax charged on your property if it is your sole or main residence and you are the only adult using that property as their sole or main residence. Apply for this discount online at the following link.
- Related Link

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Answer: You may be eligible for a 50 per cent discount on your council tax bill for a second furnished property if you must live in another property as part of your job. You will need to supply proof of this arrangement when you apply for the discount. Completed applications should be returned by email to council.tax@iow.gov.uk or by post to Isle of Wight Council Revenues Services, PO Box 238, Newport, PO30 9FP. The application form can be downloaded from our website at the following link or it can be posted to you on request. Phone 01983 823901 or email council.tax@iow.gov.uk if you need a form to be posted to you. - Related Link

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Answer:
You can register for Paperless Billing online at the following link - Related Link

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Answer: There are several ways that you can pay your council tax.

Direct Debit payments are the easiest way to pay your council tax. You can choose to pay on the 1st, 10th or 20th of each month over 10 or 12 months from April, or every six months on 1 April and 1 September. All payments are covered by the Direct Debit Guarantee. You can set up Direct Debit payments online at the below link

Pay online by debit card at https://ip.e-paycapita.com/AIP/itemSelectionPage.do?link=showItemSelectionPage&siteId=236&languageCode=EN&source=AIP
You will need to have your 8-digit council tax account reference number when making payments

Pay by online banking or by standing order using the following details
Bank - Lloyds
Account number - 14867260
Sort code - 30-80-12
Quote your 8-digit council tax account reference number when making payments (including all numbers and letters but not the hyphen)

Pay by direct debit card using the Allpay app. The app can be downloaded from the
App Store at https://apps.apple.com/us/app/allpay/id500135368
or Google Play at https://play.google.com/store/apps/details?id=net.allpay.consumer.allpay
Use the 19-digit number from the bar code on the front of your council tax bill when making payments

Pay at any PayPoint outlet or Post Office. You will need to show the barcode on the front of your bill when making payments. " - Related Link

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Answer: Please phone us on 01983 823901 to discuss the completion notice and why you wish to challenge it. If an agreement cannot be reached with us, you can appeal to the Valuation Tribunal within 28 days of the date that the completion notice was served on you. There is more information about this type of appeal online at the following link - Related Link

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Answer: MoneyHelper
Web: https://www.moneyhelper.org.uk
Phone: 0800 011 3797

CAP Money Course
Web: https://www.capmoney.org
Phone: 01274 760567
Email: info@capmoneycourse.org

Citizens Advice Isle of Wight
Web: https://www.citizensadviceiw.org.uk
Phone: 0800 144 88 48

StepChange Debt Charity
Web: https://www.stepchange.org
Phone: 0800 138 1111

National Debtline
Web: https://nationaldebtline.org
Phone: 0808 808 4000"

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Answer: The discount or exemption under review will be ended and a revised bill will be sent to you. Complete and return the review form even if you think you are no longer entitled so that we can ensure the correct amount of council tax is being charged.

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Answer: Our records show that you are in receipt of a discount or an exemption. The council must regularly review discounts and exemptions to ensure that council tax is being charged correctly. Complete and return the review form as soon as possible.

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Answer:
Adults providing care to somebody that they live with on behalf of a relevant body may be disregarded for council tax purposes. The carer must not be paid more than £44 a week to give the care, and care must be given for at least 24 hours per week.

There are a range of discounts available up to 50 per cent. The decision to award discount will depend on the total number of adults living in the property. You can apply for this disregard online at the following link, you will need to supply a letter from the relevant body confirming that the adult is giving care on their behalf, and the amount they are paying the adult.




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Answer: Apply for exemption online at the following link if you believe the annexe should be exempt for one of the following reasons.

Empty and unoccupied annexes may be exempt from council tax if the main part of the property is occupied and there is a planning restriction preventing you from letting or selling the annexe separately. Exemption will not apply if you are using the annexe as an extension to the main property. You will need to supply proof of the planning restriction when you apply.

Occupied annexes may be exempt from council tax if they are the sole or main residence of a person that is a dependent relative of the person living in the main property. A dependent relative can be a relative that is aged 65 years or more, or a relative that has been disregarded due to severe mental impairment, or a relative that is substantially and permanently disabled. You will need to supply proof when you apply that the person living in the annexe is a dependent relative of the person living in the main property. - Related Link

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