Isle of Wight Council

Revenues and Benefits (RB3)

How to Apply
Option 1

An online application form is available for this vacancy: Online Application You are strongly advised to print these Guidance Notes before completing an Online Application form: Guidance Notes

Option 2

A downloadable application form is not available for this vacancy.

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Job Summary
Revenues and Benefits Apprentice

Westridge Centre, Ryde / County Hall, Newport, Isle of Wight and hybrid working

National Minimum Wage for the age until completion of apprenticeship programme

Contact: Imogen Kelly at 01983 821000 ext. 8946 or Imogen.Kelly@iow.gov.uk

Vacancy Reference: 2025_1466

Closing Date: 22/08/2025

37 hours per week

 

Fixed term contract for 2 years until 30/09/2027

 

Start a new career with the Isle of Wight Council!

 

We are looking for an Apprentice to join our busy Revenues and Benefits team. You will work towards a Business Administrator Level 3 qualification as you learn how to provide administration support to:

 

  • Council Tax
  • Housing Benefit
  • Local Council Tax Support
  • Non-Domestic Rates
  • Blue Badges

 

Once trained up you will process information relating to council tax accounts, benefit claims and blue badges, as well as answering customer enquiries on the telephone.

 

You’ll need to be flexible and able to work accurately and to deadlines in a performance driven environment.

 

The position will be a fixed term for 2 years for the period of the qualification. This is a fantastic chance to ‘earn while you learn’ and this will give practical experience as well as class-based knowledge. The knowledge and certification achieved during the apprenticeship will be a great advantage to anyone looking for a career in business administration.

 

For further information about the course please see Business administrator / Institute for Apprenticeships and Technical Education.

 

For further information or an informal discussion, please contact Imogen Kelly at 01983 821000 ext. 8946 or email Imogen.Kelly@iow.gov.uk.

Join #TeamIWC and you'll receive our staff benefits package, including:

 

  • Annual leave entitlement of 32 days p/a PLUS public holidays!
  • Local Government pension scheme
  • Discounted Solent ferry travel
  • Island bus network discount
  • Cycle to work scheme
  • Staff parking permit scheme
  • Discounted island sports & leisure gym membership
  • National and local discounts & benefits schemes
  • Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
  • Travel allowance may be available if commuting from the mainland (subject to criteria)

 

Find out more about working for the Isle of Wight Council and living on the Island.

#TeamIWC banner

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.

We are a Disability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, and this is supported by;

unacceptable behaviour policy

employee code of conduct

our values, culture and inclusivity

 

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.

 

For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk  Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.