Service Manager - Housing
County Hall, Newport, Isle of Wight, PO30 1UD
Grade 15, £64,836 to £69,872 per annum
Contact: For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187.
Vacancy Reference: 2025_1261
Closing Date: 23/05/2025
37 hours per week
In-person interviews are scheduled to be held on the Isle of Wight on Friday 30 May 2025.
Join Our Team as Service Manager for Housing and make a difference that matters
As our Service Manager for Housing, you will do more than oversee housing services — you will transform lives, foster independence, and make a lasting impact on the people and communities who draw on the care and support they need, in the way that they need it.
By adopting a person-centred approach, you will lead parts of the housing transformation programme, ensuring responsive, effective, and safe housing services that meet individual needs.
If you're ready to take on a pivotal strategic role and make a real difference by shaping housing delivery on the Island, this is your chance to join our ambitious team.
We will enable you to have:
Be part of the senior team and drive positive change. You'll play a fundamental part in shaping services and making decisions that truly count and be given the opportunity to lead and inspire your team to deliver exceptional housing services for the local community.
Every day, you'll see the difference your work makes— through supporting vulnerable residents and improving housing standards. With your ability to think strategically and act with empathy, you will join a team whose driving purpose is to create a bright future for those who draw on our service.
You'll join a team that values collaboration, innovation, and your professional growth. We will provide all the tools and guidance you need to excel.
We are looking for a dynamic, innovative and effective leader for this crucial role, to lead, develop and operationally manage three housing teams: Housing Options, Housing Delivery and Choice Based Lettings.
If you're ready to take on a pivotal management role and make a real difference by shaping housing delivery on the Island, this is your chance to join an ambitious team. Don't miss out—apply today!
For further information or an informal discussion, please contact Dawn Lang at 01983 821000 ext. 6187.
Join #TeamIWC and you'll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
Find out more about working for the Isle of Wight Council and living on the Island.
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour Policy, Employee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce, and we provide flexible working options (where appropriate) to support the different needs of our employees.
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk if you would like to receive a copy.
The Isle of Wight Council is an equal opportunities employer. We are proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. We are also a Disability Confident Employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.
Out of Hours Standby and Call Out. You may be asked to provide support in exceptional circumstances, outside of usual business hours. Unless stated otherwise in the job summary for the role this is not part of the department’s usual standby arrangements.
If you have difficulty completing your online application or need further information about how to apply, phone 01983 823134 or email callcentre@iow.gov.uk Only applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.