Isle of Wight Council

Revenues and Benefits (RB1)

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Job Summary
Revenues and Benefits Apprentice x3 (Ref: 2024_759)

Westridge Business Centre, Ryde / County Hall, Newport and Hybrid working

National Minimum Wage for the age until completion of apprenticeship programme

Contact: For further information or an informal discussion, please contact Becky Dollery at 01983 821000 ext. 8965 / or Nicki Williams at 01983 821000 ext. 8937 /

Vacancy Reference: 2024_759

Closing Date: 08/03/2024

Contract Type: Level 3 Apprenticeship (2-year fixed term until 30/04/2026)

Hours: 37 per week



Start a new career with the Isle of Wight Council!


We are looking for three apprentices to join our busy Revenues and Benefits team. You will work towards a Business Administrator Level 3 qualification as you learn how to provide administration support to the following areas:


  • Council Tax
  • Housing Benefit
  • Local Council Tax Support
  • Non-Domestic rates
  • Blue Badges


Once trained up you will process information relating to council tax accounts, benefit claims and blue badges, as well as answering customer enquiries on the telephone.


You’ll need to be flexible and able to work accurately and to deadlines in a performance driven environment.


The position will be a fixed term for 2 years for the period of the qualification. This is a fantastic chance to ‘earn while you learn’ and this will give practical experience as well as class-based knowledge. The knowledge and certification achieved during the apprenticeship will be a great advantage to anyone looking for a career in business administration.


For further information about the course please see Business administrator / Institute for Apprenticeships and Technical Education.



For further information or an informal discussion, please contact Becky Dollery at 01983 821000 ext. 8965 / or Nicki Williams at 01983 821000 ext. 8937 /



When you join #TeamIWC you'll receive our staff benefits package, including:

-  Annual leave entitlement of 32 days p/a PLUS public holidays!

-  Local Government pension scheme

-  Discounted Solent ferry travel

-  Island bus network discount

-  Cycle to work scheme

-  Staff parking permit scheme

-  Discounted island sports & leisure gym membership

-  National and local discounts & benefits schemes


For some vacancies (subject to criteria)

-  A relocation scheme of up to £8,000 may be available if you are specifically relocating to the Isle of Wight to take up a new role with us

-  If you choose to commute to the Isle of Wight daily, you may be eligible to have some travel costs reimbursed

Find out more about working for the Isle of Wight Council and living on the Island

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour PolicyEmployee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.



Closing Date: 8 March 2024