Isle of Wight Council

Gouldings Resource Centre (promoting independence through regular or short-term respite care)

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Job Summary Job Summary - Nights
Support Worker (Ref: 2023_491)

The Goudings Resource Centre, 2C St Andrews Way, Freshwater, PO40 9NH

Grade 4, £23,500 to £23,893 per annum pro-rata FTE (actual salary dependant on hours)

Contact: Caroline King via email on: or 01983 752135

Vacancy Reference: 2023_491

Closing Date: 02/01/2024

Contract Type: Permanent

Hours: A variety of day and night shift patterns are available – to be discussed at interview

Allowances / Market Supplement: Night Duty (+1/3) and Shift Allowance


Could you provide exceptional care and support for our clients to realise their potential to gain confidence in living life to full with self-reliance? If yes, then we welcome compassionate individuals like you to enhance our dedicated team.

The Gouldings is a Care Quality Commission registered Resource Centre. It has a highly dedicated and skilled staff team who support and empower individuals to promote their independence in a relaxed, social environment. Our experienced and professional team work towards developing supportive relationships with our clients, encouraging them to build up and maintain their confidence and self-esteem.

We have a long-standing reputation of high-quality care which we provide for our clients who have a wide variety of needs. We also work closely with health and social care professionals who will visit on a regular basis or will make visits by arrangement. These include local GP’s, District Nurses and Chiropodists. The Gouldings provides services and support 24 hours a day seven days a week throughout the year.

We offer regular or short-term respite care ranging from an overnight stay to longer periods. The Gouldings Resource Centre has 22 bedrooms, all ensuite. These are spread over three floors with all being serviced by both stairs and a lift.

At The Gouldings we have the following facilities:

· Nutritionally balanced meals freshly prepared and cooked on site daily and reflects each individual’s preferences and dietary needs.

· A wide range of stimulating leisure activities including, outings, seasonal events, daily indoor entertainment and the occasional party.

· Access to in-house Therapists.

· Visitors are welcome at the Gouldings.


The Care Quality Commission (CQC) inspected The Gouldings in August 2021 and rated the service as ‘good’.


Following significant investment, our newly refurbished Goulding’s resource centre in Freshwater needs you!

Located on a scenic 20-minute journey from Newport and directly on a main bus route, we are looking to recruit both Day and Night Support Workers to join us on a range of permanent contracts and grades to deliver outstanding Reablement support alongside Crisis and Respite care to the 22 people who use our Services.

You will work directly with the people staying at the home to identify and achieve their own goals, helping them on their journey to be more independent.

The role is a rewarding, dynamic and versatile. You will be working with individuals and other colleagues ensuring the service we offer is effective to meet people’s needs following our ethos of assisting clients using a ‘do with’ method rather than a ‘do for’.

We will provide you with unrivalled support through supervision and a fantastic learning and development offer. If you have a Level 2 Diploma in Health and Social Care, that’s great but if not, we will help you achieve it. A good knowledge of literacy and numeracy is also essential but again, we can help you there if you need it.

So, if this sounds like the ideal opportunity for you to develop your career in care, then we will look forward to reading your application to be a part of our amazing team!

For further information or an informal discussion, please contact Caroline King or on 01983 752135.

PLEASE NOTE: Out of Hours Standby and Call Out

You will be required to take part in the Out of Hours Stand-by Duty Rota as and when requested by management.  Standby and call out duties are paid in accordance with the IWC Terms and Conditions 2012 document.

Please click here to view the Isle of Wight Council’s Care Close to Home Strategy.

When you join #TeamIWC you'll receive our staff benefits package, including:

-  Annual leave entitlement of 32 days p/a PLUS public holidays!

-  Local Government pension scheme

-  Discounted Solent ferry travel

-  Island bus network discount

-  Cycle to work scheme

-  Staff parking permit scheme

-  Discounted island sports & leisure gym membership

-  National and local discounts & benefits schemes


A relocation scheme of up to £8,000 may be available to new employees specifically relocating to the Isle of Wight to take up a role with us. If you choose to commute to the Isle of Wight daily, you may be eligible get your travel costs reimbursed. Further details are available upon request.

Find out more about working for the Isle of Wight Council and living on the Island here.

The Isle of Wight Council protects its employees from discrimination and this is supported by the Unacceptable Behaviour PolicyEmployee Code of Conduct and Behaviours Framework. We actively promote the diversity of our workforce and we provide flexible working options (where appropriate) to support the different needs of our employees.

The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team via if you would like to receive a copy.

The Isle of Wight Council is an equal opportunities employer, who is proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community. In addition to this, we are also a Disability Confident Employer. Along with a number of other areas of commitments, this means that providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.

If you have difficulty completing your online application or if you need further information about how to apply, telephone 01983 823134 or email Please note only applications completed and submitted online by the closing date will be accepted.

We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. If unsuccessful, we actively encourage you to revisit our job pages and apply to alternate posts that may be suitable.


Closing Date: Rolling